Please contact us and we will provide you with a return label. Once the item has been received in new condition, your refund will be applied, less a 10% restocking fee. Any items that are found to be defective will receive a 100% percent refund. All original actual outbound and return shipping charges are not refundable, even if original item was purchased with free shipping. Please let us know if you have any questions.
Contact: shipping@ranchcity.com OR call 330-868-3772
